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I have another question

No problem! We’re happy to help. Please feel free to reach out to our customer service team with your question, and we’ll get back to you as soon as possible. You can contact us via [email address], live chat, or through our contact form on the website.

CONTACT US

Phone: +31612206463
Email: service@wallfield.com

Address: Zoeterwoudseweg 11E,
2321GL, Leiden, Netherlands

SEND US AN EMAIL

I have a question about my order

If you have any questions regarding your order, we’re here to assist you! Please follow these steps to get the help you need:

Check Your Confirmation Email: Often, your order details, including tracking information and shipping updates, can be found in the email you received after placing the order.
Contact Us: If you still have questions, reach out to our customer service team. Please include your order number and a brief description of your question so we can assist you quickly.

CONTACT US

Phone: +31612206463
Email: service@wallfield.com

Address: Zoeterwoudseweg 11E,
2321GL, Leiden, Netherlands

SEND US AN EMAIL

I want to cancel/modify my order

We understand that sometimes things change, and we’re here to help! If you need to cancel or modify your order, please follow these steps:

Contact Us Quickly: If your order hasn’t shipped yet, please reach out to our customer service team immediately. The sooner we hear from you, the better the chances we can make the changes.
Provide Your Order Information: Include your order number and details about what you’d like to change or cancel.
After Shipping: If your order has already been shipped, we may not be able to modify or cancel it. However, you can still return or exchange the items once they arrive, following our return policy.

CONTACT US

Phone: +31612206463
Email: service@wallfield.com

Address: Zoeterwoudseweg 11E,
2321GL, Leiden, Netherlands

SEND US AN EMAIL

My order has been damaged / delivered incorrectly

We’re so sorry to hear that there was an issue with your order. We aim to provide high-quality service, and your satisfaction is important to us. If your order has been damaged or delivered incorrectly, please follow these steps:

Contact Us: Reach out to our customer service team as soon as possible. You can email us at [email address] or use the contact form on our website.
Provide Details: When contacting us, please include your order number, a description of the issue, and photos of the damaged or incorrect items (if applicable).
Return or Exchange: Once we’ve reviewed the issue, we’ll assist you with either a return, exchange, or refund based on the situation.

CONTACT US

Phone: +31612206463
Email: service@wallfield.com

Address: Zoeterwoudseweg 11E,
2321GL, Leiden, Netherlands

SEND US AN EMAIL

When will my order be delivered?

We strive to get your order to you as quickly as possible. Delivery times depend on several factors, including your location, the shipping method chosen, and the time of order. Once your order is shipped, you will receive an email with a tracking number to monitor its progress.

Here are some general guidelines:

Standard Shipping: Typically arrives within 3-5 business days.
International Shipping: Delivery times can vary between 3-7 business days depending on the destination country.

Please note that delivery may be delayed due to unforeseen circumstances such as weather conditions or high order volumes during peak seasons.

CONTACT US

Phone: +31612206463
Email: service@wallfield.com

Address: Zoeterwoudseweg 11E,
2321GL, Leiden, Netherlands

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I have another question

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I have a question about my order

CONTACT US

SEND US AN EMAIL

I want to cancel/modify my order

CONTACT US

SEND US AN EMAIL

My order has been damaged / delivered incorrectly

CONTACT US

SEND US AN EMAIL

When will my order be delivered?

CONTACT US

SEND US AN EMAIL

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